Shipping Policy

Shipping Policy

This Shipping Policy applies to all purchases made through jpressonlineshop.us (“we,” “us,” or “our”). By placing an order on our website, you acknowledge and agree to the terms outlined below.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days, excluding weekends and federal holidays.

  • Processing times may be extended during high-volume periods, promotional events, or unforeseen system delays.

  • Once your order has been shipped, you will receive a confirmation email containing your tracking information.

2. Shipping Methods & Estimated Delivery Times

We utilize reputable carriers such as USPS, UPS, and FedEx. The carrier is selected automatically based on destination, cost, and service availability.

Estimated delivery times are as follows:

Standard Shipping

  • Contiguous United States: 5–10 business days

  • Alaska, Hawaii, and remote locations: 7–14 business days

Expedited Shipping (If available)

  • Contiguous United States: 2–5 business days

Delivery timelines are estimates only and are not guaranteed. Transit delays caused by carriers, weather conditions, or other logistical factors are outside our control.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on the order’s weight, dimensions, and delivery address.

  • Promotional free shipping may be offered occasionally; such promotions will be clearly displayed on our website.

4. Tracking Your Order

  • After dispatch, customers will receive a tracking number via email.

  • Tracking updates are managed by the carrier. Delays in tracking activity do not indicate a lost package and are considered normal.

5. Incorrect or Undeliverable Addresses

  • Customers are responsible for providing accurate and complete shipping information.

  • If a package is returned to us due to an incorrect, incomplete, or undeliverable address, the customer may be required to pay additional shipping charges for re-delivery.

  • For packages marked “Delivered” by the carrier but not received by the customer, the matter must be taken up directly with the carrier.

6. Delivery Delays

We are not liable for delays caused by factors including, but not limited to:

  • Severe weather or natural events

  • Carrier operational issues

  • Holiday season congestion

  • Customs inspections (if applicable)

  • Public health emergencies

  • Incorrect shipping information provided by the customer

Such delays do not constitute grounds for refunds or cancellations.

7. Damaged, Lost, or Missing Packages

If your package is damaged or lost during transit:

  • Notify us within 48 hours of receipt or expected delivery date.

  • Email: customerservice@jpressonlineshop.us

  • Supporting documentation (photos, carrier statements, etc.) may be required to initiate an investigation.

We will work with the carrier to resolve the issue; however, resolution timelines may vary.

8. International Shipping

At this time, jpressonlineshop.us ships primarily within the United States.
Should international shipping become available, this policy will be updated accordingly.

9. Contact Information

If you have any questions regarding this Shipping Policy or your order’s delivery status, please contact us at:
📧 customerservice@jpressonlineshop.us